Customer support Germany
Ervaren (niet leidinggevend) Vast Consumenten elektronica MBO Amersfoort € 2.100 - € 2.800 per maand
Ervaren (niet leidinggevend) Vast Consumenten elektronica MBO Amersfoort € 2.100 - € 2.800 per maand

Are you an experienced Customer Support Professional in a Business to Business environment with excellent verbal and written communication skills in German and English? Then our customer in Amersfoort is looking for you at its international HQ.


Job Description

The position of Customer Support is a sales and support position within a technical environment handling sales and general technical issues.


General Responsibilities

  • Develop and maintain close relationships with resellers
  • Develop technical knowledge and understanding of the audiovisual market
  • Work closely with (field) management and sales team
  • Provide excellent customer service
  • Support of all products
  • Issue and follow-up on quotations
  • Handle customer requests
  • Ensure database accuracy
  • Coordinate the attendees and participate in lunches and/ or dinners with customers
  • Assist in resolving minor client issues
  • Utilize marketing tools such as website, catalog and price guide
  • Know sales policies and procedures and reseller pricing levels


Must have skills:

  • 2 years of experience in a B2B customer service department
  • Technically literate or have affinity with technical products
  • Fluent in German and English (verbal and written communication skills)
  • Initiative, adaptability, representative and professional attitude
  • Strong attention to details, highly organized, computer literate
  • Ability to prioritize tasks and requests
  • Ability to work well in a fast-paced professional office environment


Our offer:

  • Extensive training programs
  • Top industry salary
  • International environment
  • Professional teams
  • And more.



Phone: 033-2464648

Solliciteer direct online





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